The 3 key elements:
- A vast majority of Americans (70%) are not comfortable with the idea of AI insurance agents, even if discounted rates are offered. Only 9% are very comfortable with the concept.
- The top concerns about AI insurance agents include inaccurate recommendations (59%), potential job loss for humans (53%), and misuse of personal information (43%).
- Despite the hesitation, 68% of respondents believe that AI will dominate the insurance sector within the next two decades.
Source: https://www.insurancebusinessmag.com/us/news/technology/ai-insurance-agents-no-thanks-consumers-say-461763.aspx
